Of course you can, no problems. If you’re lucky enough to request a cancellation before the order has been dispatched, we can stop the fulfilment and move onto the refund process. Please be aware that because you may not yet have had a Dispatch Confirmation Email, that does not mean that your order has not been dispatched. Sometimes we can dispatch product throughout the day, but block-send all dispatch confirmation emails later that same day. Should you cancel and your products have already left our warehouse it’s very important that you never refuse delivery. You should always accept delivery and return the goods yourself - that way you are in control of the return process, it’s trackable by you and you will know when we have received the goods so we can then start to process your refund. If you refuse delivery, you will not be able to track the location of the product and delays in returning the product to us will result in delays to authorising your refund. Again, please never refuse delivery.