Cookie Policy

Like most websites, this one also uses cookies.

Cookies are small text files stored on your computer by your browser. They're used for many things, but mainly to tell us whether you've visited the site before, which enables you remain logged in. They also help us work out how many new website visitors we get each month. They contain information about the use of your computer but don't include personal information about you (they don't store your name, for instance).

By accessing the Website, you agree that this Cookie Policy will apply whenever you access the Website on any device.

Any changes to this policy will be posted here. We reserve the right to vary this Cookie Policy from time to time and such changes shall become effective as soon as they are posted. Your continued use of the Website constitutes your agreement to all such changes.

We may collect information automatically when you visit the Website, using cookies.

The cookies allow us to identify your computer and find out details about your last visit.

You can choose, below, not to allow cookies. If you do, we can't guarantee that your experience with the Website will be as good as if you do allow cookies.

The information collected by cookies does not personally identify you; it only includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Website and your location.

Most browsers accept cookies automatically, but if you want to you can change the settings of your browser to erase cookies or prevent automatic acceptance if you prefer.

Cookies

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on our website. You can change your cookie settings at any time through the browser settings.

What is a cookie?
A cookie is a piece of information that is stored by your computer's hard drive by your web browser, which tracks your movements within websites. Most browsers are automatically set to accept cookies, but you can alter the settings of your browser to prevent automatic acceptance, should you wish. Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests, to assist us in updating our service for our customers’ benefit. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. The use of cookies is an industry standard, but should you require any further information regarding the technical specifications, please contact us.

Your rights

  • The right; to be informed about how your personal information is being used
  • The right; to access the personal information we hold about you
  • The right; to request the correction of inaccurate personal information we hold about you
  • The right; to request the correction of inaccurate personal information we hold about you
  • The right; to request that we delete your data, or stop processing it or collecting it, in some circumstances. Once you have given us instruction to delete your data, we will liaise with our partners to ensure your details are deleted from all systems. This can take up to 72 hours to be completed and written communication will take place to confirm.
  • The right; to stop direct marketing messages
  • The right; to complain to your data protection regulator

Complaints

We try to do everything possible to ensure that complaints do not occur, however, if you feel that your complaint is justified, you can do this in the following ways. Email our customer service team at help@oakandhyde.com If you wish to talk a member of our customer service team via telephone, this can be done by calling 01792 510 750.

How to Disable Cookies

Chrome

Please click here to see how to disable cookies within Google Chrome

Safari

Please click here to see how to disable cookies within Safari

Firefox

Please click here to see how to disable cookies within Firefox

Internet Explorer

Please click here to see how to disable cookies within Google Chrome

Apple Devices

Please click here to see how to disable cookies for Safari on an Apple Device

Android

Please click here to see how to disable cookies within the Android Browser